Returns

Classes and Events

Your seat in the class/event is guaranteed after payment is made.  We would like to ask that you purchase your needed class supplies from our shoppe and we thank you for your support.

If you can't attend and cancel 3 days or more prior to the class/event, a full refund will be issued or you can apply the fee towards a future class.   For cancellations less than 3 days  prior, the class/event fee is non-refundable. Please note, for Special Events, the cancellation period may differ and the cancellation details will be posted with the event.   

If the number of registered attendees is less than 3, the class/event will be cancelled – this will be determined up to 3 days prior to the class.  If the class is cancelled, a refund will be given or the fee can be applied to a future class.

                                           Customer Appreciation Program

We want to thank you for shopping with us and we are excited to announce that we have implemented a new and improved Customer Appreciation Program!  The new program provides more immediate opportunities to obtain discounts on your favorite fabrics and notions.  

Below is a summary of the new Customer Appreciation program along with usage information.  

• Birthday Coupons - 20% off coupon on your Birthday.  Please register in shoppe or call us at 704-971-0351.  
• Receipt Coupons - 10% off coupon issued on your receipt when you purchase $100 or more in shoppe.  The coupon can be used on your next purchase following the day of issuance.  
• 10% off fabric when you purchase the End of Bolt.
• 20% off one cut of fabric when it is raining in our parking lot.
• Bag Day/Virtual Bag Day - 20% off in stock items that you can put in your bag on In-Shoppe Bag Day or virtually in your cart on Virtual Bag Day with purchase of Bag Day Bag/Virtual Ticket. 
• Class Discounts - 10% off on class supplies and 10% off purchases the day of class.
• Kimberbell Club – 10% discount when you become a member of the annual digital dealer exclusive club.
• Buy four get one free fat quarter Friday.
• Register for a drawing for free fabric when you don’t take a bag at checkout in shoppe. 
• Regular Sale on Featured Collections 
• Blue Light Specials
• Price Matching- our goal is to do our best to match or beat any advertised or quoted price

Coupons/Discount Usage Details:

• Birthday and Receipt Coupons noted above are good for 14 days and can be used in-shoppe or on-line.  Enter coupon code at checkout on the web or show your receipt in-shoppe.  
• Discounts can be applied to purchases of fabric, notions, books and CDs. Coupons/discounts cannot be used for machines, furniture, classes and digital dealer exclusives.
• No discount stacking is allowed.

Also, we understand that you may have unexpired coupons that were earned under the previous program.  We will honor the coupons and apply 1 coupon per day on purchases of $100 or more until the coupon expires for in-shoppe purchases.  Any old paper coupons, expire as of May 15, 2023, and can be used on purchases of $100 or more until the coupon expires on May 15, 2023.   When checking out, please let us know if you have a coupon.

Shoppe programs/policies can be modified at the discretion of Dee’s We’re Sew Creative at any time without notice.

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